Privacy Policy for Zlock App
Effective Date: 30/11/2023
Welcome to Zlock! This Privacy Policy describes how Zlock (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information in connection with your use of the Zlock mobile application (“Zlock App”). Please take a moment to review this Privacy Policy before using the Zlock App.
1. Information We Collect
1.1 User-Provided Information:
- When you download and use the Zlock App, we may collect information you provide directly, such as your name, email address, and phone number.
- When using certain features of the Zlock App, you may also provide additional information, such as your delivery address for parcel drop-off.
1.2 Automatically Collected Information:
- We may automatically collect information about your device, including device type, operating system, and mobile network information.
- The Zlock App may also collect information about your use of the app, such as the time and duration of your interactions and actions within the app.
2. How We Use Your Information
We use the information collected to:
- Provide and improve the Zlock App services.
- Facilitate parcel drop-off and collection.
- Communicate with you regarding your Zlock App account and transactions.
- Send you important updates and promotional information.
3. Sharing of Information
We may share your information with:
- Zlock business partners to facilitate parcel deliveries.
- Service providers who assist us in app development, maintenance, and customer support.
- Law enforcement or government authorities when required by law.
4. Your Choices
You can manage your information and communication preferences within the Zlock App settings. You may also contact us through the link provided below to request the deletion of your data.
5. Data Deletion Request
If you wish to request the deletion of your data, please visit our website at [https://zlock.com.my/business#contact-us-form] and use the contact us form. We will respond to your request promptly.
6. Security
We take reasonable measures to protect your information from unauthorized access and use. However, no data transmission over the internet or electronic storage is entirely secure.
7. Updates to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through the Zlock App or other means.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the link provided below: [https://zlock.com.my/business#contact-us-form]
By using the Zlock App, you agree to the terms and conditions outlined in this Privacy Policy.
Thank you for choosing Zlock!